Scheduling
Your businesses utilizes a whole staffing management software platform within SBN. As a manager, you can project different staffing needs which might be needed based off past or current trends You can manage your associate’s work load, and ensure the right employee is scheduled for the right task at the right time.
Simple and flexible scheduling
Effective scheduling is a critical component of successful time management. Great scheduling software platforms make it simple and flexible to know what their staff and technicians are doing. Managing the start and finish, time it should take to complete a task, sequence in which tasks should happen, and tracking resources used can all be managed within the scheduling software.
Manage changes on day-to-day activities
With the scheduling module, your managers will see an overview of their staff. This allows management to determine work load, track employees, and ensure customer care. If changes arise such as employee’s becoming ill, cancellations, or rescheduling, it is simple for managers to see at a glance. They can then move resources appropriately with the drag and drop feature as needed making it simple to have the right staffing scheduled.
Optimize your staff and better your service
Warnings within scheduling prevent your managers from proceeding if an associate already has a full work load. This helps protect employee’s from becoming overexerted. Employee’s continue running at the most optimal level to provide the best service to your customers.
Updated in real time
As employees update their tasks, complete work, and update location status, the calendar in SBN updates in real time. A color-coded schema provides a simple and flexible view for managers to distinguish where and what employees are working on at any given moment in time. Manage employees and technicians at a glance in real-time and effortlessly know key points about each staff member.